We gathered incredible thought leaders across industry sectors and paired them up to share their unique perspectives. They covered a variety of topics including the digitalization of insurance, personalization, democratization, the importance of customer centricity, ecosystems, platforms, and partnerships.
EP 17 : Elevating Journeys: Building the Next-Gen Airline Experience
Watch episodeEP 16 : The Data-Driven Revolution – How It’s Transforming the Insurance Industry
Watch episodeEP 15 : How Chubb Drives Trust in the Age of e-Commerce
Watch episodeEP 14 : Embedded Insurance, Building Platforms and Ecosystems to Strengthen Relationships
Watch episodeEP13 : The Evolution of InsurTech, Building a Digital Ecosystem in Latin America
Watch episodeEP 12 : The Power of Phygital, Blending Online and Offline Experiences
Watch episodeEP 11 : Insurance Innovation in Latin America, Navigating Challenges and Embracing Opportunities
Watch episodeEP 10 : The Power of Purpose, Helping People Live Their Best Life
Watch episodeEP 09 : Value Chain Innovation Amidst Risk and Uncertainty
Watch episodepartners
Consumer trust, an online seller’s most precious asset, is being frayed to the limit. As online sales grow through both e-commerce and social media platforms, trust is an extremely fragile asset – it is one flawed delivery, one security breach or one technical glitch from being lost.
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The banking industry is in a period of digital disruption as customers increasingly demand a digital experience and access to more value-added products and services. Banking also faces competition from non-traditional players where technology has fuelled the creation of digital platforms, where the offer of financial services to their extensive customer base is increasingly important
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Do insurers know what millennials value? How can they be the most engaging segment for insurers to grow their customer base? What happens when insurers are able to craft the right contextual product, marry it with convenience and a truly friendly digital experience?
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